HVDM
Heather Van Der Merwe

1 reviews | Active since Mar 2013

03 Mar 2016, 12:54

Positive and friendly service

Just an absolute shout of thanks to Nicole for delivering excellent customer service regarding the repair of our tablet and her over all attitude regarding customer satisfaction.Have to say that overall every time we shopped or browsed at that branch we always receive a warming smile from the staff and good service so just letting you know we appreciate Nicole's great attitude especially when she called to let us know we could collect our goods so once again thank you<br>

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Replies (1)
CNA
CNA's reply04 Mar 2016, 10:16
Official
Hello xerxa,

We are delighted to hear that you have received such commendable service from our staff Nicole. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member's service does not go unnoticed. A copy of your compliment will be forwarded to this staff member's direct manager for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO.

Kind regards,
Customer Experience Team
Call Centre: ***.