TM
Tumelo M
1 reviews | Active since Mar 2015
03 Dec 2015, 09:37
POOR SERVICE AND MISLEADING/MIREPRESANTATION
I'M SO IRRITATE REALLY OF THIS I CAN'T BE PHONING UP AND DOWN LIKE IM STUPID FOOL WHO IS ILLITERATE, DON'T PUT SPECIAL AND YOU DON'T STEAK TO THE PROMISES. TWO PHONES BOUGHT<br> The Consumer Protection Act<br> Your Guide to Consumer Rights &
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CNA's replyOfficial
03 Dec 2015, 15:00Hello tumza13,
Kindly note we tried contacting you telephonically but could not reach you. (unable to leave a voice message)
Shopping at any of our Edcon stores should have not been so frustrating for you. Please accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised that your query has been escalated to the stores and marketing management team to review and provide a suitable resolution to your query. Feedback should be provided directly to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Kindly note we tried contacting you telephonically but could not reach you. (unable to leave a voice message)
Shopping at any of our Edcon stores should have not been so frustrating for you. Please accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised that your query has been escalated to the stores and marketing management team to review and provide a suitable resolution to your query. Feedback should be provided directly to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
CNA's reply03 Dec 2015, 15:00
Official
Hello tumza13,
Kindly note we tried contacting you telephonically but could not reach you. (unable to leave a voice message)
Shopping at any of our Edcon stores should have not been so frustrating for you. Please accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised that your query has been escalated to the stores and marketing management team to review and provide a suitable resolution to your query. Feedback should be provided directly to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Kindly note we tried contacting you telephonically but could not reach you. (unable to leave a voice message)
Shopping at any of our Edcon stores should have not been so frustrating for you. Please accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised that your query has been escalated to the stores and marketing management team to review and provide a suitable resolution to your query. Feedback should be provided directly to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***