ES
Evette S

1 reviews | Active since Aug 2016

18 Nov 2016, 10:18

Poor Health & Safety

<p>Good day</p> <p> </p> <p>I would like to express my concern regarding this store. On the 8th November 2016 between 17h30 and 18h30 I was in the store with my brother purchasing a cell phone. As he was busy with the purchase i walked through the shelves trying to get to the cd's. I walked passed the one shelf and it collapsed on my leg. If you have camera footage you will be able to see it. There were no caution signs whatsoever. I would like to show you what my leg looks like. No assistance were even given, This is seriously dangerous. The little boy i had with me could have been hurt very badly.</p> <p> </p> <p> </p>

0
Replies (2)
CNA
CNA's reply18 Nov 2016, 12:07
Official

We must sincerely apologise for the incident that occurred in store ,Please be advised we have raised this incident with the store manager and will revert with feedback shortly.

Your reference number is ***/GO

Kind regards,
Edcon customer experience team,
***

ES
Evette S's update21 Nov 2016, 16:54
Reviewer Update

I would like to inform you that the store only tried to phone me once on Friday. Unfortunately i was out of the office at that moment. This is really unacceptable, Especially from the Edcon group.