Poor customer service

<p> After seeing how many other posts there are, I feel that I should share my story as well!</p> <p> </p> <p>On the 7 th of June I ordered a product from CNA online, only because all the retail stores had no stock. There was one item left online so I jumped at the oppertunity, so I purchused the product with my Edgars account. After a week I emailed to find out why my product havent been deliverd , I was told they had no more stock. I asked if they were going to contact me in this regard, or just leave it? With no answer to that, they apparently started with the cancelation process ( not a very efficient process!). This was on the 17th. I emailed again to please keep me up to date and only heard back on the 28th, saying it will be resolved soon, I have a feeling it's not going to be resolved soon.</p> <p>Seeing that i purchased it with my Edgars account, I have to pay the intrest on the product. I purchased a phone, so its not a small amount!! </p>