CG
Charl G
1 reviews | Active since Sept 2017
26 Sept 2017, 15:15
PATHETICSERVICE
So how does one pre order a game and pay extra to get it earlier than the rest of the people because the specific edition which you order is supposed be playable 3 days before any other version of the game and still you do not get it on the delivery date of the 26 Th when you ask CNA you get a answer of it is with our couriers but when you ask the couriers they say they have not received the parcel and that they wont be delivering it on the day you are supposed to get it as you paid extra really this is PATHETIC PATHETIC
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Replies (3)CG
Charl G's updateReviewer Update
26 Sept 2017, 15:30And i paid extra for online features and i now i do not have it you said on the website orders must be played before 24 Sept to ensure delivery on the release date which was today so thanks alot for nothing i have ensured that i ordered on time but CNA did not ensure i get my game on time??? And your online delivery service email is also useless as they can not even provide sufficient answers to my querries
CG
Charl G's update26 Sept 2017, 15:30
Reviewer Update
And i paid extra for online features and i now i do not have it you said on the website orders must be played before 24 Sept to ensure delivery on the release date which was today so thanks alot for nothing i have ensured that i ordered on time but CNA did not ensure i get my game on time??? And your online delivery service email is also useless as they can not even provide sufficient answers to my querries
CNA's replyOfficial
27 Sept 2017, 10:54We sincerely apologize for the inconvenience caused. Kindly be advised that we have to report the matter to the E-commerce Online team regarding the order that you are tracking as your pre order was late, they will action and revert back to you with clarity. Kindly include your order number and provide it to us on ***. Please find the below reference number for your post ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
CNA's reply27 Sept 2017, 10:54
Official
We sincerely apologize for the inconvenience caused. Kindly be advised that we have to report the matter to the E-commerce Online team regarding the order that you are tracking as your pre order was late, they will action and revert back to you with clarity. Kindly include your order number and provide it to us on ***. Please find the below reference number for your post ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
CNA's replyOfficial
27 Sept 2017, 10:55We sincerely apologize for the inconvenience caused. Kindly be advised that we have to report the matter to the E-commerce Online team regarding the order that you are tracking as your pre order was late, they will action and revert back to you with clarity. Kindly include your order number and provide it to us on ***. Please find the below reference number for your post ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
CNA's reply27 Sept 2017, 10:55
Official
We sincerely apologize for the inconvenience caused. Kindly be advised that we have to report the matter to the E-commerce Online team regarding the order that you are tracking as your pre order was late, they will action and revert back to you with clarity. Kindly include your order number and provide it to us on ***. Please find the below reference number for your post ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,