1 reviews | Active since Dec 2016
PATHETHIC SERVICE FROM CNA
<p>i have order a PS4 on the 25th of November from the CNA ONLINE STORE. The online store showed that there was stock available.</p> <p> </p> <p>the order was charged to my account immediately and i received an email confirming order.</p> <p> </p> <p>my order status had changed to "picked" the same day. From the 25th November till today(08th December) i have not had an update on my order. i have sent numerous emails and made many phone calls and i have not received any help regarding status of my order.</p> <p> </p> <p>it has been 2 weeks and i have not received delivery of an item for which i expected delivery to be 2-5 days as started on the website.</p> <p> </p> <p>this type of service is totally unacceeptable!!!!!!</p> <p>it is close to christmas and i have no idea when i will receive my order.</p> <p> </p> <p> </p>
We apologise for the delayed response. Kindly note that the order was cancelled on 09 December 2016 due to no stock available. The order will be refunded.
Your reference number is ***/GO.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
We apologise for the delayed response. Kindly note that the order was cancelled on 09 December 2016 due to no stock available. The order will be refunded.
Your reference number is ***/GO.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
it has been 3 days and me account has not being credited as yet.
please advise urgently
it has been 3 days and me account has not being credited as yet.
please advise urgently