Online shopping

Item: CNA
Rating: 1
Author: Raylene G

Online shopping is supposed to be a fast and effortless experience... just not with cna online. Get your order wrong - that happens but then get treated like its your fault and they are doing you a favor to rectify their own mistakes.

Helpful (0)

Replies (3)

CNA's replyOfficial

08 Aug 2018, 10:27

Thank you for sharing your experience with us . We are sorry for the inconvenience caused to you. Please note that we will escalate this matter to our online team for further assistance. Kindly provide us with the order number .

***/GO

Kind regards

The CNA Customer Experience Team

Best regards,

CNA's reply08 Aug 2018, 10:27

Official

***/GO

Kind regards

The CNA Customer Experience Team

Best regards,

Raylene G's updateReviewer Update

08 Aug 2018, 12:37

#***items on the order 1 correct the rest outstanding and envelopes supp**** that wasn't ordered

Raylene G's update08 Aug 2018, 12:37

Reviewer Update

#***items on the order 1 correct the rest outstanding and envelopes supp**** that wasn't ordered

Raylene G's updateReviewer Update

21 Aug 2018, 13:46

after responding with my order number on the 08/08/18 - it is the 21/08/18 nothing has been done - no feedback no contact.

Raylene G's update21 Aug 2018, 13:46

Reviewer Update

after responding with my order number on the 08/08/18 - it is the 21/08/18 nothing has been done - no feedback no contact.