Online order: Non-delivery

<p>Date of incident: 01 December 2016.<br />Description: I purchased the Lenovo 1tb portable hard drive online at CNA. To date i have not received the hard drive. The only way of communicating with CNA is via the email address provided on the website but... i have not received any feedback to my complaint. According to my order status the package was shipped. Whereto? CNA is not responding to my queries but has taken my R699.90. I think it's time for a refund... I would not recommend CNA online purchases! <br /><br /></p>