1 reviews | Active since Jul 2016
Online Order
<p>I placed an order online at the CNA store on the 19th July 2016. The order is still in a "Pick" status and cant get hold of anyone to give me an update on the order.</p> <p>I have emailed customer support 3 times now to query the order and havent had a single response yet. There is no number to call, so you have to hope someone gets your email.</p> <p>I guess this is my last resort to see if I can at least get a response here!</p>
We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the request for an update order status to the C.N.A online team and they will revert back to you on the matter. Please find the below reference number for your post t ********** 052/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the request for an update order status to the C.N.A online team and they will revert back to you on the matter. Please find the below reference number for your post t ********** 052/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the request for an update order status to the C.N.A online team and they will revert back to you on the matter. Please find the below reference number for your post t***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the request for an update order status to the C.N.A online team and they will revert back to you on the matter. Please find the below reference number for your post t***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Thanks, eventually after posting here on HelloPeter, the item was shipped. Unfortunately when opening the package it is not the Limited Edition I paid for and ordered. I received the standard jet black console which includes the Uncharted 4 Game instead of the following :
https://www.cna.co.za/playstation-4-console-1tb-limited-edition-uncharted-4.html
Thanks, eventually after posting here on HelloPeter, the item was shipped. Unfortunately when opening the package it is not the Limited Edition I paid for and ordered. I received the standard jet black console which includes the Uncharted 4 Game instead of the following :
https://www.cna.co.za/playstation-4-console-1tb-limited-edition-uncharted-4.html