One of the worsted experiences I've had from CNA
I've recently had a bad experience from CNA , but I wanna mentioned that I've also had a lot of good before this. This week I went to CNA in East Gate shopping centre. I then noticed that one of you products (Samsung watch) was on special, I then spoke to a sales person named Keith and asked him if I could take it. He later came back and said they did not have any left in stock but he could give me the ones on display. So I agree to it so as long as he gave me a further discount because it was a demo product. He first refused and after I asked for the manager he informed me that the manager had gone on holiday , so they did not have any management and he was in charge.
After a few minutes I he called someone with higher clearance to see if he could get a reduced price on the demo models , and was informed that he did not have permission to sell any demo products of Samsung as it belongs to them. I'm very disappointed in the service I received and I shall post this on social media as well to inform the public about the service at CNA East Gate.
Thank you for sharing your shopping experience with us . Please accept our sincere apologies for the lapse in service. Our management team have been advised and feedback will be provided to you .
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Kind regards
The Edgar's Customer Experience Team
Thank you for sharing your shopping experience with us . Please accept our sincere apologies for the lapse in service. Our management team have been advised and feedback will be provided to you .
***/GO
Kind regards
The Edgar's Customer Experience Team
Thank you for sharing your shopping experience with us . Please accept our sincere apologies for the lapse in service. Our management team have been advised and feedback will be provided to you .Our attempts to contact you today has been unsuccessful, however our store manager will be in contact with you.
***/GO
Kind regards
The Edgar's Customer Experience Team
Thank you for sharing your shopping experience with us . Please accept our sincere apologies for the lapse in service. Our management team have been advised and feedback will be provided to you .Our attempts to contact you today has been unsuccessful, however our store manager will be in contact with you.
***/GO
Kind regards
The Edgar's Customer Experience Team
