Not delivering on reportedly available online stock
I ordered an Xbox 360 Kinect deal online. The item was listed as one in stock. I paid and the order was shown as being picked. Two days later the order was cancelled with no explanation. When I emailed them to ask why the order was cancelled, they responded saying there was no stock. When I went back and checked the website, the listing had been removed. I believe that the listing on the site was a mistake on their part (i.e. it had not been removed once the deal was over) but I imagine that trying to get them to stick to their responsibility to deliver on goods as displayed online is going to be fruitless. Not impressed with the lack of transparency.
Thank you for making contact with us regarding the order cancellation.We apologise for the disappointment caused to you.Please note that the refund was actioned on the 3/4/2018 back onto your Thank u card.***/GO
Kind regards
The Edcon Customer Experience Team
Thank you for making contact with us regarding the order cancellation.We apologise for the disappointment caused to you.Please note that the refund was actioned on the 3/4/2018 back onto your Thank u card.***/GO
Kind regards
The Edcon Customer Experience Team
