1 reviews | Active since Oct 2016

30 Aug 2017, 11:11

Not bad service.. NO SERVICE!

Walked in, asked for help, got sent to ask someone else when going to the next lady to ask, got pushe'd out of the way and then ignored! So disgusting how they can't even do their jobs!

0
Replies (1)
CNA
CNA's reply31 Aug 2017, 10:40
Official

We have escalated the complaint to the C.N.A Westgate Mall management to address as our valued customer is not happy that the staff members were unhelpful . A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.

Kind regards.

Customer Experience Team

Call Centre: ***