TM
TREVOR M

1 reviews | Active since Jul 2011

13 Dec 2016, 14:13

No stock-No idea-No service

<p>I wanted to buy the CNA special of the Xbox One 500GB with Fifa 17 for R3999. I tried 3 stores and they had no stock. Noone seems to know when or where they will have stock. I enquired if I can get a comeback(which is the same price to buy at once they have stock), and noone could help me. I called the call centre and was twice cut-off and once told they need a barcode to check. Very poor customer service and assistance with large item sales. I still want purchase it at that price and want to know if I can get the price if stock comes after the sale?? Assistance needed for kids Christmas gifts. </p>

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Replies (1)
CNA
CNA's reply14 Dec 2016, 15:14
Official

Thank you for bringing this matter to our attention. Please note that our items in-store are sold on whilst stock last.

Lastly when the promotion has ended and new stock is delivered, the customer will have to pay the current price of the item.

If you ever need to speak to us, please call us on ***.

Kind Regards
Customer Experience Team
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