no stock/bad service/attitude/rude

Very bad service from CNA Westgate we singed up for the globe to be collected every Sunday. If I knew what I was putting my self into I would never ever do this to myself from day one there was problems if the products was not out of stock the service was very bad and staff is rude. why do you put you numbers down if the don't order your products why do you go there every Sunday for nothing but bad service and bad attitude?? Why do I collect halve off the globe but the cant get me the other issues I'm waiting now from the firs week of October for issue 13 Kate promise me she will phone me after 2 weeks still waiting for my call?? and now also waiting for issue 17??? please tell me what must I do with only half the issue? Who is paying my petrol money every Sunday to CNA for nothing but bad service and attitude?? and don't even try to call CNA Westgate just like the bad service the in the store the don't even bother to answer the phones. I cant do anything with this globe thing and already spend R1600 half of this is still in packaging because we still waiting for the other half . I'm sure CNA can re sell this I really don't need this every week. And will not make this mistake again