HL
Hendrik L
1 reviews | Active since Feb 2013
20 Aug 2015, 08:39
No service
This is my second report, CNA responded a month ago with the below:<br> <br> \Hello Hendrik9210
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CNA's replyOfficial
21 Aug 2015, 09:20Hello Hendrik9210,
Service is a priority at our stores and we must apologise for this lapse in service. As per our telephonic discussion please note that the duplicate amount was credited back to your account on 13/08/2015 and this will reflect on the September 2015 statement.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Service is a priority at our stores and we must apologise for this lapse in service. As per our telephonic discussion please note that the duplicate amount was credited back to your account on 13/08/2015 and this will reflect on the September 2015 statement.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
CNA's reply21 Aug 2015, 09:20
Official
Hello Hendrik9210,
Service is a priority at our stores and we must apologise for this lapse in service. As per our telephonic discussion please note that the duplicate amount was credited back to your account on 13/08/2015 and this will reflect on the September 2015 statement.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Service is a priority at our stores and we must apologise for this lapse in service. As per our telephonic discussion please note that the duplicate amount was credited back to your account on 13/08/2015 and this will reflect on the September 2015 statement.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***