mR
margarete R
1 reviews | Active since May 2013
09 Dec 2015, 07:49
NO RESPONSE!!
CNA advertised Deon Meyer's Icarius at R169.99. CNA Herm**** informs me that this only app**** to the Afrikaans version, but nowhere in the advert does this state so! I have sent TWO e-mails, phoned once, and have yet to receive any reply or explanation. So much for customer care! CNA you won't be seeing me again
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CNA's replyOfficial
11 Dec 2015, 08:46Hello maggieR,
Thank you for bringing the above concerns to our attention.
Firstly we would like to apologise for any frustrations occurred due to this incident. Please be advised that your query is forwarded to the stores management for investigation purposes. Feedback confirming the correct price and the clause of the promotion will be provided to you shortly.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203
Thank you for bringing the above concerns to our attention.
Firstly we would like to apologise for any frustrations occurred due to this incident. Please be advised that your query is forwarded to the stores management for investigation purposes. Feedback confirming the correct price and the clause of the promotion will be provided to you shortly.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203
CNA's reply11 Dec 2015, 08:46
Official
Hello maggieR,
Thank you for bringing the above concerns to our attention.
Firstly we would like to apologise for any frustrations occurred due to this incident. Please be advised that your query is forwarded to the stores management for investigation purposes. Feedback confirming the correct price and the clause of the promotion will be provided to you shortly.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203
Thank you for bringing the above concerns to our attention.
Firstly we would like to apologise for any frustrations occurred due to this incident. Please be advised that your query is forwarded to the stores management for investigation purposes. Feedback confirming the correct price and the clause of the promotion will be provided to you shortly.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203