BT
Brandon T
1 reviews | Active since Feb 2015
01 Sept 2015, 11:34
No reply from Customer Care email
Hi there. I ordered the Lenovo i5 laptop on Saturday and have emailed the Customer Care twice now (With a automatic response that promises a reply within 24hr) I'm not upset about anything I just want to know when I can expect the laptop to be delivered. I phoned customer care yesterday and the lady was very helpful, she said that she needed to contact someone that is suppose to confirm the order. Can you please email me with an update on this issue. Thank you.<br> <br> My reference number: ***
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CNA's replyOfficial
02 Sept 2015, 15:24Hello BTeezy,
Service is a priority at our stores and we must apologise for this lapse in service. Please note we have contacted to provide feedback but there was no response. Kindly note that the order was dispatched today with waybill number DWN***1.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Service is a priority at our stores and we must apologise for this lapse in service. Please note we have contacted to provide feedback but there was no response. Kindly note that the order was dispatched today with waybill number DWN***1.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
CNA's reply02 Sept 2015, 15:24
Official
Hello BTeezy,
Service is a priority at our stores and we must apologise for this lapse in service. Please note we have contacted to provide feedback but there was no response. Kindly note that the order was dispatched today with waybill number DWN***1.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Service is a priority at our stores and we must apologise for this lapse in service. Please note we have contacted to provide feedback but there was no response. Kindly note that the order was dispatched today with waybill number DWN***1.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***