No one called me
<p>Hi i was buying a few games at Cresta digital sale store, I was told that 3 games did not scan as the barcodes were incorrect, I had to leave my cellphone number so they could calll me back, Till now i have not even recieved a call about the games i wanted to purchase. This is really bad and pathetic where i could have bought them on the day that i bought the others.</p>
We have escalated the complaint to the CN.A. Cresta mall management to address as our valued customer is not happy that you were not called back with regards to the games that did not scan on the tills as you wanted to purchase the games . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the CN.A. Cresta mall management to address as our valued customer is not happy that you were not called back with regards to the games that did not scan on the tills as you wanted to purchase the games . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the CN.A. Cresta mall management to address as our valued customer is not happy that you were not called back with regards to the games that did not scan on the tills as you wanted to purchase the games . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the CN.A. Cresta mall management to address as our valued customer is not happy that you were not called back with regards to the games that did not scan on the tills as you wanted to purchase the games . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,