HD
HENNIE D
1 reviews | Active since Jun 2010
04 Aug 2015, 22:54
No feedback, poor service
This month it is exactly one year that I asked CNA Festival Mall for 3 outstanding models from the James Bond Car Collection. I received 2 a while back, but the 3rd one not. I have emailed them on numerous occasions without reply. Be careful when you collect something from CNA , they cannot commit to complete the collection. Really frustrated to see my collection uncompleted. I wont start any collection with them ever.
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Replies (1)
CNA's replyOfficial
06 Aug 2015, 09:12Hello heni,
Thank you for bringing this matter to our attention, Kindly note we have liaison with the store manager directly and she is aware of your query. Follow up has been done with the supplier and we are awaiting feedback from the supplier, upon receival feedback will be reverted back to you directly.
Thank you for your continued support, we hope as we rectify our mistakes your faith will be restored.
Your Reference Number Is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for bringing this matter to our attention, Kindly note we have liaison with the store manager directly and she is aware of your query. Follow up has been done with the supplier and we are awaiting feedback from the supplier, upon receival feedback will be reverted back to you directly.
Thank you for your continued support, we hope as we rectify our mistakes your faith will be restored.
Your Reference Number Is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
CNA's reply06 Aug 2015, 09:12
Official
Hello heni,
Thank you for bringing this matter to our attention, Kindly note we have liaison with the store manager directly and she is aware of your query. Follow up has been done with the supplier and we are awaiting feedback from the supplier, upon receival feedback will be reverted back to you directly.
Thank you for your continued support, we hope as we rectify our mistakes your faith will be restored.
Your Reference Number Is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for bringing this matter to our attention, Kindly note we have liaison with the store manager directly and she is aware of your query. Follow up has been done with the supplier and we are awaiting feedback from the supplier, upon receival feedback will be reverted back to you directly.
Thank you for your continued support, we hope as we rectify our mistakes your faith will be restored.
Your Reference Number Is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***