LS
Lesego S
1 reviews | Active since Jan 2014
08 Dec 2015, 11:47
No delivery and call center pathetic
i placed an order for stationary online and paid on the 30 November 2015 to date i have not received my goods and the call center keep me holding for over 10mins and hang up on me <br> <br> i am appalled at the service I am receiving from Edcon <br> <br> I need feedback on my order <br>
Helpful (0)
Replies (1)0
Replies (1)
CNA's replyOfficial
10 Dec 2015, 11:48Hello bevseleka,
As discussed telephonically please accept our sincere apologies for the lapse in service experienced.
We glad that you received communication this yesterday confirming the status of your order. (shipping)
As promised a courtesy call will be conducted on Friday in order to confirm satisfactory.
Please find below reference number for this query:
***/GO
Thank you for your patience.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203
As discussed telephonically please accept our sincere apologies for the lapse in service experienced.
We glad that you received communication this yesterday confirming the status of your order. (shipping)
As promised a courtesy call will be conducted on Friday in order to confirm satisfactory.
Please find below reference number for this query:
***/GO
Thank you for your patience.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203
CNA's reply10 Dec 2015, 11:48
Official
Hello bevseleka,
As discussed telephonically please accept our sincere apologies for the lapse in service experienced.
We glad that you received communication this yesterday confirming the status of your order. (shipping)
As promised a courtesy call will be conducted on Friday in order to confirm satisfactory.
Please find below reference number for this query:
***/GO
Thank you for your patience.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203
As discussed telephonically please accept our sincere apologies for the lapse in service experienced.
We glad that you received communication this yesterday confirming the status of your order. (shipping)
As promised a courtesy call will be conducted on Friday in order to confirm satisfactory.
Please find below reference number for this query:
***/GO
Thank you for your patience.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203