1 reviews | Active since Oct 2016
No communication ,no order delivered
This is rather disappointing since today was the first communication I received since Sunday regarding my CNA order. If I had not called no one would of responded . I am so utterly disgusted with CNA since I asked to be called by 12:30 so alternate arrangements could be made as I needed the stuff for Saturday. I had tweeted on Tuesday,they responded saying someone will contact me but no response since then. I cannot explain how disappointed and disgusted I am right now. I ordered online due to me not being able to go out. Your ll are clearly not meeting the treating customers fairly as no communication was given to me regarding the order until I called in and still no one could help me. This is also misrepresentation as ur delivery time frame is 2-5 days. Today is the 5th day and no order has been delivered. I always buy stationary games toys even devices from CNA even my laptop is from CNA, now I will NEVER purchase from CNA again due to this disappointment.
We sincerely apologize for the inconvenience caused. Kindly be advised that we have escalated the matter to the C.N.A Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
We sincerely apologize for the inconvenience caused. Kindly be advised that we have escalated the matter to the C.N.A Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
