1 reviews | Active since Jul 2013
NO back orders after payments
I made a huge back order and was only able to collect them after 2 days. when i collect by my back order. they told me they did have it. ???? i whent to the collection shelf to buy the new issue AND THERE WAS 2 OF MY BACK ORDERS I MADE ON THE SHELF... the other 1 somebody already bought.. I MEAN REALLY I ALREADY PAID FOR THE ISSUES IT SHOULD NOT EVER BE ON THE SELF. ever since that i have been waiting for my issue SINCE APRIL every week they say they will order it THEY WILL ORDER it. BUT THEY NEVER DID after waiting a 6 MONTHS i called the suppliers myself and they said they never received a order for the issue.<br> <br> everything was under good management until somebody else took over end of march... that's when all the **** started... there is no good management.<br> <br> never in my live i will do a back order at centurion.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we understand the frustration of not receiving the assistance you require.
Kindly be advised that your query has been forwarded to the stores management to look into and assist.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we understand the frustration of not receiving the assistance you require.
Kindly be advised that your query has been forwarded to the stores management to look into and assist.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***