No answer to online queries

Will never ever bother looking at your online shop again, in fact I don't think I will ever use Edcon again based on this experience.

I picked up a problem with your check out prices on the 04th of November whereby your items where marked down, only to have the full price applicable when trying to check out. I emailed the query on the 04th of November, I was responded to on the 05th saying the matter was referred and being investigated and I should have a response within 48 hours and my reference is ********** 1188/GO

No response received so on November 15th I sent a follow up email, only to be responded to that an email was sent to me, I responded on the same day stating that I have not received a response and that can the email please be forwarded to me. The response I then received on the 18th of November that my request has been sent to the fulfillment team an I should have a response within 24 hours on reference ********** 1188/GO (same as the first one)

on the 23rd of November after not receiving any feedback, I sent another email and received the automated response email that I will get feedback in 48 hours...

To date I have no feedback to this shocking service, and I have simple bought elsewhere.