BM
BURNETT M
1 reviews | Active since Feb 2012
02 Dec 2015, 14:58
NO ANSWER REGARDING MY CELLPHONE I PAID WITH ACC.
I ORDERED A CELLPHONE FROM CNA-VODACOM -VERSED PLATINUM VP.1 CELLPHONE BLACK.<br> SKU ***4 R299.90. WHICH I PAID WITH MY EDGARS CARD. I TRY TO FIND OUT WHEN WILL IT BE DELIVERED FROM THE CALL CENTER, WAS PUT ON HOLD. BUT AFTER A WHILE THE LINE WENT JUST DEAD. AN WHEN I TRY TO CALL IT WAS SAID THE NUMBER IS NOT AVAILABLE. I WANT TO WHAT IS HAPPENING TO MY ORDER. #***
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CNA's replyOfficial
03 Dec 2015, 09:03Hello BURNILL,
We would like to confirm receipt of your notice in which you informed us that you still awaiting for your order. We truly regret this unintentional mistake on our part in regards to the delay in delivering your Cellphone. You definitely deserve an explanation for what went wrong. Therefore we have escalated your query to our online management team to provide an explanation directly to you in regards the status of your order..
Please find below reference number for this query:
***/GO
Thank you for your patience.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203
We would like to confirm receipt of your notice in which you informed us that you still awaiting for your order. We truly regret this unintentional mistake on our part in regards to the delay in delivering your Cellphone. You definitely deserve an explanation for what went wrong. Therefore we have escalated your query to our online management team to provide an explanation directly to you in regards the status of your order..
Please find below reference number for this query:
***/GO
Thank you for your patience.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203
CNA's reply03 Dec 2015, 09:03
Official
Hello BURNILL,
We would like to confirm receipt of your notice in which you informed us that you still awaiting for your order. We truly regret this unintentional mistake on our part in regards to the delay in delivering your Cellphone. You definitely deserve an explanation for what went wrong. Therefore we have escalated your query to our online management team to provide an explanation directly to you in regards the status of your order..
Please find below reference number for this query:
***/GO
Thank you for your patience.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203
We would like to confirm receipt of your notice in which you informed us that you still awaiting for your order. We truly regret this unintentional mistake on our part in regards to the delay in delivering your Cellphone. You definitely deserve an explanation for what went wrong. Therefore we have escalated your query to our online management team to provide an explanation directly to you in regards the status of your order..
Please find below reference number for this query:
***/GO
Thank you for your patience.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203