NEVER EXPERIENCED SUCH USELESS SERVICE BY PEOPLE WHO DONT CARE!!!

<p>So I ordered a speaker from CNA on the 22nd and was told it would take 3-5 days for the item to get here.</p> <p> </p> <p>4 days later I enquire and am told its on its way. another 2 days later and I am told the item is out of stock and would i like a refund. I tell them how ridiculous this is after telling me the item is on its way.</p> <p> </p> <p>I receive a call from the very useless Lucky who tells me there is another speaker if I want. I tell him there is a price difference of R150 and CNA must pay. he agrees and says it will arrive on Monday (today 30/1/17) I then get a call 5 minutes later and he says he made a mistake and I must cover the difference. I tell him how unacceptable and unprofessional this is and tell him I want my speaker by Monday (30/1/17) </p> <p> </p> <p>well today is the 30/1/17 and i send 3 emails over the course of 5 hours with no reply. Call customer service 3 times until Lucky picks up only to have him tell me he will call me back in 5 minutes. AN HOUR LATER anfter 6 calls he finally answers only to give me some ******* excuse how he called somone else and thought it was me?!! </p> <p> </p> <p>I tell him I want this resolved and ask where my speaker is. He tells me that they are still out of stock. He keeps talking to me like a child so I put the phone down. He calls back and says he can give me a voucher for when the item arrives. If I wanted a voucher I would have purchased one. I want the speaker I ordered or the one they offered to cover the charge for!!!!!!</p> <p> </p> <p> </p> <p>Now I sit and wait for the most useless company to get back to me with another excuse</p>