NS
Nothando S

1 reviews | Active since Mar 2017

14 Sept 2017, 10:39

More than incredible

Yesterday I went to CNA Lakeside (Benoni) just to grab a magazine and while there a quite mature lady working there approached me and friendly asked if I needed any assistance and I said I'm ok cz I already found what I wanted. This lovely lady started talking to me walked me around the shop showed me all these products that were on sale ,she went the extra mile by showing me even better versions of the ones I had chosen. I must say it was my very first time going to any CNA and actually any Edcon branch and find a friendly , helpful,eager and very happy to serve assistant. Gladys Makhanya made my day cz I ended up buying Christmas gifts for my family and saved a whole lot in price. Gobsmacked is what I can say about that mama!!!

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Replies (1)
CNA
CNA's reply14 Sept 2017, 11:11
Official

We are delighted to hear that you have received such commendable service from our staff Gladys Makhanya . Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager for further recognition. A reference number for the Compliment logged is as follows ***/GO

Kind regards.

Customer Experience Team

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