Missed Delivery on release day for Pre-ordered Game

<p>I pre-ordered Uncharted 4 for PS4 in April, so that I would be guarenteed delivery on release day, which is today (10 May). There is specific DLC (Downloadable Content) which is made available to those that pre-order and get game on day 1. Now that ive missed the date because game was not delivered. I lose that content and I paid money for it!</p> <p>I called the courier service (DawnWing) and they say that it was shipped from Pretoria and put on for economy delivery. So courier says that its only getting delivered tomorrow... (11 May)</p> <p>Ive paid good money, CNA take my money, and don't deliver product on the time they say they will! Their website said, "Pre-orders need to be made before 7 May for delivery on 10 May"... Im still waiting!!!</p> <p> </p> <p>How will I get re-imbursed for the Day 1 features that ive missed out on?</p>