1 reviews | Active since Mar 2016
Limited stock
hello PETER,<br> <br> I am saddened by the way CNA is operating and after 72 hours I will stop shopping there if my needs are not met because it is a waste of time and petrol to visit their stores.<br> <br> 1. Sunny park CNA - I went there looking for a gift voucher about a month ago, I could not buy them because I was informed there were not activated.<br> <br> 2. Sunny Park CNA - about 3 weeks ago I went there looking for inkjets refills, they were not available.<br> <br> 3. Pretoria CBD CNA - today I went there looking to buy an XBOX controller, products were there but were not having a ****le or a wire to connect to a PC.<br> <br> Please do something, if I don't get an Xbox controller for pc and <br> an inkjets refill within 72 hours consider me done shopping at CNA.<br> <br> Regards,<br> Tshabalala T.M
Thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have lodged an official complaint regarding the stores in question, as there stock is unavailable as per the report you sent to us, the reference number for the complaint is: ***/GO) and we have escalated this complaint to the relevant management team to address. Should you not receive any response after 48 hours you may contact the Customer Experience team on ***and quote your reference number. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust that as we rectify our errors your trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have lodged an official complaint regarding the stores in question, as there stock is unavailable as per the report you sent to us, the reference number for the complaint is: ***/GO) and we have escalated this complaint to the relevant management team to address. Should you not receive any response after 48 hours you may contact the Customer Experience team on ***and quote your reference number. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust that as we rectify our errors your trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,