LIES LIES LIES and Poor Service

I took my laptop to the CNA Cavendish to receive a repairs quote. The guy \booked it in"";15/07/13 13:17;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;398332;860570;13;2;0;1;0;0;2;NULL;NULL;NULL;15/07/10 11:56;15/07/10 9:58;Ford not honouring warrantee and blame me;8,31E+12;William;***;I drive a 2013 Ford Focus ST. Mileage = 50000 Kms. It has been serviced on time and regularly, and is still under warrantee.<br> <br> Recently while driving under normal conditions (i dont have traffic) I get a smell like the clutch is burning. <br> <br> I took it to County Ford Goodwood to investigate the cause of the smell. They said they will only look at the vehicle if i agree to pay R2100, which I agreed to. The inspected the clutch and said that I can not drive properly and drive with my foot on the clutch. I asked for a second opinion and they sent it to Ferodo brake and clutch. Report came back as poor driving technique or Hydraulic Release system failure.<br> <br> They have not checked the Hydraulic Release system, but just blamed me. <br> I would like them to honour the warrantee and check this issue, because i have been driving for over 10 years and I have never had this issue with any other vehicle.<br> I have been given the run around for a week and logged a complaint with Ford Customer Relations centre today (10/07/2015) and I await their output, but I expect them to blame me again.<br> I don't believe this is customer service at all and I will also take it up with RMI is I get nowhere further with it<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;594718;893260;16;2;0;1;0;0;2;NULL;NULL;NULL;15/07/10 11:10;15/07/10 10:00;MTN not as Ayoba as they advertise to be;9,11E+12;;***;This is my absolute last resort after months and months of non-service from one of South Africa's so called leading telecommunications companies. Seems we as South African's have been lead around the bush again. As one of the so called esteemed companies of South Africa I am astounded by MTN's lack of a contingency plan for the never ending striking employees. I have been battling for months not only to get a response to my queries and complaints to MTN via the call centre but the email queries as well. I am a contract customer and has had my contract with MTN for numerous years, I also have a data and laptop contact with them. My account is paid via debit order every month on the same day at the same time yet MTN for some unknown reason has been suspending my account every month for the last 3 months because when the data on my data contract is depleted they suspend both the data contract as well as my cellular line. This leaves me without being able to send sms';;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;844362;424;14;2;0;0;0;0;2;NULL;NULL;NULL;15/07/10 11:44;15/07/10 10:02;Duro -Tuss Linctus;;Manager;;Good day<br> on 9th July I purchased over the counter cough mixture for myself and my CEO called Duro-Tuss Linctus which on the bottle reads may be consumed by children from 2 . <br> <br> We both started shaking and having heart palpitations. if that is the reaction to our bodies, what is it still doing to children. it should be removed from the shelves<br> <br> when I returned it today the 2 lady assistants were very helpful however when the Manager came, all he could tell me was that I should not take anything that I am sensitive to and refused to refund our money.<br> <br> I was not offered anything else. I walked away disappointed with the service and left the medication on the counter. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;822571;887396;13;5;0;0;0;0;5;NULL;NULL;NULL;15/07/10 11:58;15/07/10 10:02;Very happy with work done;7,40E+12;Julian;***;This is a compliment for repairs, service and attitude. I took my car in to get the door replaced, and they told me it would be done in 4 days. It was done in 3. The paint matched perfectly and it looks brand spanking new (the car's also spanking new so it goes lol)<br> Julian is the friendliest and most helpful person I've worked with in the motor industry and was always very polite even though I was a pain on the telephone.<br> Adrian also took a personal interest and made me feel very comfortable leaving my car in their hands. I have a lifetime guarantee on the paintwork. This was a good experience. Thanks ADi ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;871699;688396;32;2;0;0;0;0;2;NULL;NULL;NULL;15/07/10 11:53;15/07/10 10:03;Delays in my UIF application for maternity benefit;8,31E+12;Thabang Mahlangu;***;On the 20th February 2015, I submitted my UIF claim for maternity at the Boksburg Labour Centre. On the 4th May 2015, I was informed that a letter stating the relationship between the two companies was required. I submitted that letter the very day on the 4th May 2015. Since that, my application has not made any progress. On the 187th June 2015, I wrote an e-mail to UIF Complaints and explained my problem. On the 2nd July 2015, Thabang Mahlangu from UIF Head Quarters called me and promised me that he will assist me with my application and that I should have my money by Tuesday the 7th July 2015. Today is the 10th July 2015 and I still do not have my money. Instead, I received an e-mail from Thabang telling me that he cannot assist me as his colleagues who were supposed to assist him with my application are too busy and he has then referred my application back to Boksburg labour centre, the very same centre that could not assist me with my application. I need this matter to be attended to as soon as yesterday.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;47885;1278;14;5;0;0;0;0;5;NULL;NULL;NULL;15/07/10 12:02;15/07/10 10:03;Always has a smile;;Tiaan De Kock;***;Great service received from Tiaan De Kock at Boksburg North Rand Rd<br> always has a smile<br> makes you want to come back to the store;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;871701;840872;7;2;0;0;0;0;2;NULL;NULL;NULL;15/07/10 11:54;15/07/10 10:04;No Sympathy for food gone bad at JBs Corner!;8,81E+12;Theo;***;My Wife and I decided to go for a lunch out at JB's Corner Clearwater mall. The service on the offset had already been satisfactory. My wife ordered a fish meal containing calamari and prawns. Shortly after lunch my wife fell ill and had a terrible reaction to the food. Her skin was inflamed and itchy and she felt extremely ill. I had went back into the restaurant to speak to the manager, Theo, who claimed he is the owner. He had the worst attitude and showed no care, remorse or sympathy that their food had not been fresh. He continued to try and convince us that there was something wrong with us and not the food. Claims the food is prepared daily, of course but has been laying frozen for weeks! He was extremely arrogant in his way and I personally felt that this was a very ****** restaurant. The least he could do was offer his condolences instead of being so abrupt and arrogant. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;705673;748471;10;2;0;0;0;0;2;NULL;NULL;NULL;15/07/10 11:50;15/07/10 10:05;Disorganised and unprofessional service;;;;After cancelation of my service with appropriate notice given and acknowledgement of receipt of the cancellation notice effective end of March, I was still billed for April. After numerous emails and calls I finally managed to get the service cancelled. To add to the frustration I had to once again be back and forth with emails and calls to get confirmation of a credit note. <br> <br> As yet the credit has not been processed on the 10th of July. They are illegitimately keeping my money that was unrightfully debited from account. <br> <br> I strongly dissuade any use of Amobia service, the consumer has to battle everything with them. They are an absolutely pathetic company and should be avoided at all costs to prevent grievances. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;676523;852859;2;2;0;0;0;0;2;NULL;NULL;NULL;15/07/10 11:57;15/07/10 10:07;Still no refund...;8,10E+12;Gustav Hoekstra;***;It's been a month since my last report and we still haven't received our deposit refund even after numerous solemn promises from Gustav. He promised to refund on 23 June which didn't happen, and again on 7 July and I'm still waiting. Be VERY careful if you decide to do business with this company. Gustav will use your deposit to keep his business afloat. Gustav, I'm not letting this go - make a plan to refund our deposit. You're using other people's money for your own purposes and you WILL face the consequences.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;871692;887406;16;2;0;0;0;0;2;NULL;NULL;NULL;15/07/10 11:51;15/07/10 10:09;Phone Harrassment;***0 ***1;;***;Hello Peter I have been having some problem with this number *** the first time time it called me they were selling me the policy worth 25 000 but i was not interested. the number ever since has been calling me five times a day when i pick up it drops when i call it back its not existing. i there fore contacted TFG on *** i was given the number of Anthonnette *** they said she/he is charge of tele-marketing. i did called the number several times and it rings then goes to voice mail<br> <br> i am not very pleased by this kind of Harassment. I would like them to stop keep on calling me and dropping the phone. and if they would please remove my number to their database i would be pleased. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;871709;824850;32;2;0;0;0;0;2;NULL;NULL;NULL;15/07/10 11:48;15/07/10 10:09;People getting Gatvol now for no water at all!;8,81E+12;Charlotte;***;Good day..<br> we would like to do something about the water problem in Ogies Mpumalanga.<br> i live now 14 years in Ogies and still problems with the water. begin of this years we have water problems.<br> now its getting to everyday without water. back for half day then gone for days. people is working and wants to<br> bath when getting home. when you called them then its always a pipe that burst or problem in Witbank.<br> sometimes the guy who must pump the water tenk full doesnt do his job. every weekend no water.<br> can someone just look in to it please. but when you miss 1cent on your account they want to cut your electricity and water. but every month we pay for our water and lights but 95% we dont have water at all. <br> Please can someone do something about it!<br> <br> <br> Regards<br> Charlotte;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;352136;649;28;2;0;0;0;0;2;NULL;NULL;NULL;15/07/10 11:37;15/07/10 10:10;UNABLE TO REGISTER DUE TO CHANGE OF ADDRESS;8,31E+12;;4,48E+11;good day <br> <br> I have updated my address to an international address and however am unable to register for this semester as they say the address doesn't match up with the code or something or other. I am now aware that to change the address is not immediate but unfortunately registration ends today and i have tried call but no one is answering their phones. my contact numbers and examination centre has been updated however there still seems to be a problem with updating the address.<br> I also to dont want to be liable for a foreign levy due to the this story either.<br> <br> Please assist as registration ends today and didnt relise changing my address would effect my registration.<br> <br> thank you ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;871673;887407;34;2;0;0;0;0;2;NULL;NULL;NULL;15/07/10 12:01;15/07/10 10:12;IRRESPONSIBLE AND DEVIOUS ATTITUDE;4,71E+12;Christine +***1 ;***;I reported defective goods to Christine on 10 June and she said they would be collected on 12 June and a refund would be made to me of a cash amount which i had paid into suppliers account. Despite numerous calls and undertakings to collect the gas stoves, teh fittings of which were nonexistent, no refund has been made<br> <br> Today, 11 July I received part of the items that were missing but the goods are still defective. Nothing has been collected despite numerous calls and undertakings and no refund has been made. Such shoddy service should not be condoned ever.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;842998;711392;18;2;0;0;0;0;2;NULL;NULL;NULL;15/07/10 8:49;15/07/10 10:13;RIDICULOUS PRICING AND CONSUMPTION;7,60E+12;ZANIA VAN DER MERWE;***;PATHETIC PATHETIC;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;764122;880905;6;2;0;0;0;0;2;NULL;NULL;NULL;15/07/10 12:09;15/07/10 10:16;No response on refund for my account;8,60E+12;Stacy Spangenberg;***;From the 22 of June I have been trying to get response as to why Komo deducted R 993 for a loan that was paid up by get bucks and to date I have not received any construction feedback. I received an email a week later after following up and was told that refunds are made on Fridays, which never happened. On the one occasion I was told that my case was escalated to the Manager and to date I have not heard anything from them<br> <br> I need a letter from Komo finance showing that my account was indeed settled?<br> What happened to the R 993 which was deducted after the account was settled?<br> Why Transunion was never updated for the last three months even though payment was made?<br> <br> Regards,<br> Id;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;243674;887408;4;2;0;0;0;0;2;NULL;NULL;NULL;15/07/10 11:58;15/07/10 10:17;Shocking service;;;;Please stay away from these people. A quote of R400 received from them for the repair of a microwave resulted in a 6 month delay and ultimately the loss of our R2000.00 microwave. First they were awaiting the part for amout 3 months, then the microwave was missing. When we insisted on them giving us cash for a new microwave, they found it all of a sudden, but the glass door was smashed and the outside so scratched, it appeared as if someone dragged it down the street by its cord.<br> The attitude and service is a total disgrace and these people should not be in business.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;391754;227;14;5;0;0;0;0;5;NULL;NULL;NULL;15/07/10 12:10;15/07/10 10:18;Great customer service;7,80E+12;Lebogang;***;I would just like to compliment Lebogang on her absolute great service, she was so friendly and helpful and after the fist time speaking to her she knew me by name, she followed up on my order with constant phone calls and feed back, now sorry to say but that is very rare in South Africa. I would like to thank her very much for doing such a great job and also doing it with a smile, one of a few people who enjoy their job. Thank Woolworths for knowing to put a employee in the right position. I hope she has great opportunities in her future.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;871700;826830;18;2;0;0;0;0;2;NULL;NULL;NULL;15/07/10 12:09;15/07/10 10:20;Withdrawal Application;8,01E+12;;***;Good day <br> <br> My last day at work was 30 March 2015. I submitted my withdrawal application on 06 May 2015. It went to legal department due to other reasons. On the 25 May I received a letter from legal department giving a go ahead to process the claim. I called the call Center to confirm and it was confirmed that it will be processed. Nothing has been done till today. I call every three days and they tell me it is not yet done it will be done. My car and house are about to be repossesed and I am helpless with no income and I must pay school fees for my two kids next week. Please let somebody who cares help.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;871711;140;14;2;0;1;0;0;2;NULL;NULL;NULL;15/07/10 12:16;15/07/10 10:22;You are a ****;;Bakery Staff;;On 29 June 2015, I went to Pick N Pay Bright water commons to pick n Pay to order a cake for my Niece. Below were my instructions regarding the cake, and i quote \ May i please have a barbie cake; the 8th; i went to the shop to remind them about making the cake on Thursday. <br> Today; i arrived at the shop to pick up the cake at around 10h20 and the cake was not ready. Apparently i said i would pick up the cake at 11 on the 11th.<br> <br> The baker and the rest of the bakery staff literally called me a **** and that i was confused cause they all heard me when i ordered the cake. They gave me a cake that was a half done job and just got iced and no apology was offered.<br> <br> I am travelling to Limpopo and if this cake makes it pass Bela BEla it will be a miracle. <br> I am a 32yrs old woman;my memory is still intact and do not appreciate how your staff treated me today. I will appreciate a call from your customer service manager."""