AC
Alex C
1 reviews | Active since Mar 2013
05 Oct 2015, 11:58
LATE DELIVERY ON GAME THATS ALREADY RELEASED!
I have complained before about the release of until dawn on ps4. I pre-ordered it from CNA and I still landed up getting the game late. Eventually when I did get it I spoke to a guy named Tsebogo, he said he would let me know what the suppliers would do for the customers for their late delivery. This was more than a month ago! Now every time I try and call his number it goes straight to a voicemail!!! <br> <br> So CNA delivers games late and then promises customers compensation and then also never delivers on that. Its disgusting. Wont be placing ANY orders through CNA again. Clearly they dont care about their customer and like to sweep things under the rug!
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Replies (1)
CNA's replyOfficial
06 Oct 2015, 13:15Hello User636,
Thank you for bringing this matter to our attention, we do apologise for the inconvenience caused, as we can understand the frustration of not being provided with feedback where it was promised.
Kindly be advised that your query has been forwarded to the online department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention, we do apologise for the inconvenience caused, as we can understand the frustration of not being provided with feedback where it was promised.
Kindly be advised that your query has been forwarded to the online department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team
***
CNA's reply06 Oct 2015, 13:15
Official
Hello User636,
Thank you for bringing this matter to our attention, we do apologise for the inconvenience caused, as we can understand the frustration of not being provided with feedback where it was promised.
Kindly be advised that your query has been forwarded to the online department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention, we do apologise for the inconvenience caused, as we can understand the frustration of not being provided with feedback where it was promised.
Kindly be advised that your query has been forwarded to the online department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team
***