1 reviews | Active since Jul 2016

29 Sept 2017, 15:09

Late Delivery for Fifa 18 - lies

i ordered fifa 18 on the 11th of august, stipulated online that it would be delivered upon release (today 29 sep 2017)

i got an email stating it was picked and packed for delivery. i have now called cna and they stated sorry, no stock, only monday, however i called the sandton manager on ********** 922 and he has plenty stock delivered days ago, and so again CNA have *****ed online buyers again. and on top of that a friend received his this morning delivered.

they have done this with witcher 3 in 2015 and now this. i want my game today or discounted as you are lying to your customers

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Replies (1)
CNA
CNA's reply29 Sept 2017, 16:06
Official

We have received your concern and apologize for the late delivery of the Fifa 18 due to the system error as the Online team could not print waybill numbers and also for any inconvenience caused by the matter. Indeed they advised that the continuance of delivery will be this coming Monday.We apologise again for any frustrations incurred. We apologise again for any frustrations incurred. Please find the below reference number for your post ***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.