1 reviews | Active since Jun 2016
<p>So cna has the build your own mustang partwork books with parts.i had started the collection late after the release.i had gone to cna village walk in newcastle and I had backordered issues 1,2,3,4 and I was told it would take 2 weeks.its been more than 2 weeks and nothing has been received.thats 1 of the reasons im ****ed off.then I told them to start keeping issues for me and I would pick them up weekly.the lady opened the file for me and said that they will keep my copy until I come pick it up.i went for issue 9 and that the brainless twit that is working there tells me head office only sent 1 copy and that is for another customer of theirs, she made me back order issue 9 and she told me she sent an email to head office stating that they need to send 2 every week. I then go the following week to cna to get issue 10.that same brainless ***** tells me the same story that head office only sent 1 book.thats when I really lost it.i had to back order issue 10 and told that stupid thing to not waste my time and to tell head office not to send 2 anymore because they are just wasting my ****ing time.i called the partworks call centre and just subscribed via them.now once a month I will get my 4 books delivered directly to me.all I want to say is once I get my back ordered books I will never deal with cna ever again as they are just a waste of time andvclearly they cannot keep promises made to customers.further more everybody I know will hear my storyvand I will make sure nobody supports them.</p> <p>I want my backordered stuff as I have paid for it and I want them.</p> <p>Useless bunch of people</p>
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Nomzekelo Mnini
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Best regards,
We would like to thank you for bringing the matter to our attention. We do apologise for the delay in response, as our site was down. Kindly advice if you have received assistance with your complaint and if not, we will then advice accordingly. Please find the below reference number for your post ***/GO
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
We would like to thank you for bringing the matter to our attention. We do apologise for the delay in response, as our site was down. Kindly advice if you have received assistance with your complaint and if not, we will then advice accordingly. Please find the below reference number for your post ***/GO
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
We would like to thank you for bringing the matter to our attention. We do apologise for the delay in response, as our site was down. Kindly advice if you have received assistance with your complaint and if not, we will then advice accordingly. Please find the below reference number for your post ***/GO
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
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