LS
Luke S
1 reviews | Active since Apr 2009
12 Dec 2015, 17:51
*********** monica
CNA had star wars battlefront on specail fro R799. Firstly Monica who is apparently the assistant manager did not want to honour the special. Luckily I had the newspaper ad with me . I then wanted to pay with a gift voucher that I received and she blatantly refused. She obviously needs training and I am never going back to that CNA again as I had to leave without my game.
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CNA's replyOfficial
14 Dec 2015, 09:56Hello salols,
Thank you for bringing the above concerns to our attention.
Service is our priority here at Edcon. Please accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised that all concerns regarding your shopping experience will be addressed with Monica's boss. Who will be in contact with you to address all concerns and provide a suitable resolution to your query.
Your patronage is important to us, and we hope that you will continue to give us opportunities to service you.
Thank you once again for bringing this matter to our attention.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing the above concerns to our attention.
Service is our priority here at Edcon. Please accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised that all concerns regarding your shopping experience will be addressed with Monica's boss. Who will be in contact with you to address all concerns and provide a suitable resolution to your query.
Your patronage is important to us, and we hope that you will continue to give us opportunities to service you.
Thank you once again for bringing this matter to our attention.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
CNA's reply14 Dec 2015, 09:56
Official
Hello salols,
Thank you for bringing the above concerns to our attention.
Service is our priority here at Edcon. Please accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised that all concerns regarding your shopping experience will be addressed with Monica's boss. Who will be in contact with you to address all concerns and provide a suitable resolution to your query.
Your patronage is important to us, and we hope that you will continue to give us opportunities to service you.
Thank you once again for bringing this matter to our attention.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing the above concerns to our attention.
Service is our priority here at Edcon. Please accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised that all concerns regarding your shopping experience will be addressed with Monica's boss. Who will be in contact with you to address all concerns and provide a suitable resolution to your query.
Your patronage is important to us, and we hope that you will continue to give us opportunities to service you.
Thank you once again for bringing this matter to our attention.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,