*********** customer service
I purchased a ps3 game Rugby challenge3 for my husband on da 14th of April I was told dat the game was going to be delivered by the 22nd this was suppose to be a surprise yet today da 29th I have to date not received anything.I have spend this whole week and over a r100s airtime calling the head office and the courier company who confirmed the parcel is not with them.The call centre agents are *********** and rude I am actually amused that the Edgars Group is still in business...I will rather take my business elsewhere .I want this item taken off my account and want nothing more to do with this group
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly contact the Head office on *** with your order number so that the C.N.A Online team may be able to conduct follow up on the refund status on behalf of our valued customer as the matter has been pending for a long time. A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly contact the Head office on *** with your order number so that the C.N.A Online team may be able to conduct follow up on the refund status on behalf of our valued customer as the matter has been pending for a long time. A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.