I've Waited for my Order for More Than a Year

<p>On the 2nd of December 2015 (13 Months ago) I made an order on CNA Online (Order # ********** 05) and I still havent received the order we are in 2017. That's MORE than a YEAR of waiting now. The price of the product I bought has even double while I'm still waiting. That's how bad the service has been. </p> <p> </p> <p>A year ago in January 2016 I contacted the delivery company they told me that they couldn't locate the item so they will get back to me. After a couple of days they called me back and said they couldn't locate it so they will ask for a replacement from the store. It's been 12 months now and I haven't recieved about my parcel.</p> <p> </p> <p>I have called CNA and Edcon several times and they keep referring me and always give me a reference number every time with a promise to resolve the issue but I never hear from them after that. I even tried emailing them for so many times with NO SUCCESS.</p> <p> </p> <p> </p> <p>The last Reference I got from Edcon on 19 December 2016 is: ********** 009/GO.</p> <p> </p> <p> </p> <p> </p>