NF
Nicole F

1 reviews | Active since Jul 2021

23 Nov 2022, 13:01

HORRIFIED

I am DISGUSTED with the service I have recieved from the online service of CNA.

I placed my order on the 15th November 2022, I opted to collect the books worth R620 at the nearest CNA to me on the 18th November 2022.

As of now today the 23 November 2022 I STILL HAVENT RECIEVED my order!!!!!! The poor CNA staff have tried numerous times to assist me and called many people only for NO ONE to have any knowledge about when I will recieve my order.

Warehouse phoned and said that the delivery driver will deliver on Monday the 21st November, NO DELIVERY.... Tuesday 22nd November NO DELIVERY!...... Wednesday 23 November 2022 .... STILL NO DELIVERY!!!!!!!!!!!

I AM NOT HAPPY AT ALL and I trusted CNA as they are a long standing stationery company. IF this is the service then no wonder all the stores are closing.

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Replies (1)
NF
Nicole F's update24 Nov 2022, 13:45
Reviewer Update
AND still now today Thursday, my books are STILL NOT delivered to the store. I need some intervention from the warehouse that I recieve my books ASAP or I will be reporting them to the consumer regualtion board