1 reviews | Active since Aug 2009
Gift Card can't be used
<p>Yesterday I tried using an electronic gift card from the Edcon Group at the CNA in Heidelberg. They would not accept it as it states Edgars. I asked the lady but why since I use the exact same account card for Edgars and CNA - no go. So I ended up paying for my purchase without being able to use the gift card. Well today I read on Edcons Terms and Conditions that you are allowed to use the electronic gift card at any Edcon group Shop! Not happy about this!</p>
Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are. We are going to liaise with the store management to find out why you were unable to use the gift card.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are. We are going to liaise with the store management to find out why you were unable to use the gift card.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***