Frustrated and disappointed at the poor service and indifferent attitude experience at CNA Waterfront!

I have had a terrible experience at CNA Waterfront. There are certain magazines that I read and collect and unfortunately it seems that CNA are the only stockists. For months I have been back and forth with an indifferent and nevermind manager, where I have to call THEM (although I have left my contact details with them quite a few times and was informed later, "well, somebody erased them from the white-board!") to find out if the magazines are there, then to be told well it was shipped back because nobody collected it! I have spent so much time and money on this going back and forth. And to top it off, I pay the full price for it! And yet this is the service I receive in return. Very disappointing and very frustrating. ANTON VENTER ********** 251