FONDI IPAD FOR KIDS

I bought 2 Fondi Ipads from CNA in Vaal Mall, Vanderbijlpark for my kids for Christmas. They opened it for the first time on Christmas day, one of them didn't work at all and the other one was also giving problems. I asked someone who is good with computers to help me upload games on the one that's trying to work. The games showed as uploaded, but you can't find it nowhere on the pad.<br> <br> I returned both the ipads in January, I asked to be refunded, because I really don't want the product, its not user friendly, what to say kids friendly. I still didn't hear from them. They told me they can't refund me, but sent the product back to the suppliers to asked to be refunded. <br> <br> That Fondi Ipads is really s**** and I don't want the product. <br> <br> My kids received it for Christmas and was unable to play even once with the ipads. <br> <br> Please help me to get an answer from them. I don't want an exchange I want a refund, so that I can bought them a proper ipad.