Feedback????

<p>Ref Number : ********** 086/GO</p> <p>NOW THIS IS REALLY GETTING FRUSTRATING</p> <p>I spoke to a lady by the name of Lizette at the store. She claims she spoke to Microsoft and they say my device is still under warranty. Firstly, she did not have any serial numbers or my Microsoft account to verify that the unit is under warranty.SHE ****.Secondly when I gave her my account information she had to send the proof of payment to Microsoft.The unit is still with me from the day I took it into the store on the 05/09 and picked it up on the 14/05,I was clearly told I must call Microsoft to arrange for it to be repaired.My kids go on school holidays from next week and that is why I needed the console to be sorted out.From the 05/09 till today 19/05 nothing is been done as I still have the console with me.DONT CALL ME IF YOU CANT TELL ME HOW AM I GOING TO GET THIS CONSOLE REPAIRED IN A WEEKS TIME. THIS IS JUST PLAIN ****ING PATHETIC SERVICE.</p>