MN
Mandisa N

1 reviews | Active since Aug 2015

19 Aug 2015, 08:03

Faulty FondiTablet

I bought a Fondi Tablet at CNA in IRene mall a few days later i took it back to the shop because the On/off button was loose and the tabled was switching itself on and off. They said they will take it to the repairs. Its been 2 Months now Ive been going to the shop to find out whats happening and they told me we are still waiting for the repair people mind you that I can get any phone calls. Even talked to the shop manager he gives me the same excuse \STILL AT REPAIRS"I mean for 2 month. Order number is ***1. I don't even have money to buy a cheap phone i cant even get my important phone calls from clients."""

0
Replies (1)
CNA
CNA's reply19 Aug 2015, 12:55
Official
Hello MAndyTT,

Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are. We contacted you for feedback but there was no response. Please note the matter has been escalated to store management team and feedback will be provided.

Your reference number is ***/GO.

If you ever need to speak to us, please call us on ***.

Kind Regards
Customer Experience Team
***

Best regards,