False Advertising and Bad service

I would like to put a complaint in against The Glen CNA, myself and my daughter went in there Saturday morning as my mom was in the day before and saw a Huawei Y3 II phone on special for R799.99 has I was looking for one for myself as a gift from my daughters, so I drove through from Vereeniging where we live and came through to get one.

Firstly I walked in checked the price and it was R799.99 and it was displayed in 2 places for the same phone and amount, we waited awhile for someone to come assist but no one came (shop was not busy at all), I then asked the security guy of which he went to fetch it then he left I it at the front till one of the people was willing to assist.

When a lady finally helps it ran through as R1200, of which I referred to their phone area prices, the women calls a senior person who says it is labelled incorrectly and when I said it should be sold at the price that they are advertising she then says they don’t even have it in stock yet she was holding the box in her had that was put through the till.

They were not willing to even listen and removed the tags before I could take a photo. My mother and my daughter is a witness to what was advertised.

I am very disappointed as this was supposed to be my gift from my kids who have been saving up for this and we travelled far too also come to The Glen.