1 reviews | Active since Jul 2015
false advertising
Hi today 11/07/15 I bought me the new batman arkham knight pc game R500 on my edgars account as I always do on the box stands needs Internet connection to activate as all new games needs to gets activated. As I got home I activated the game on steam and installed it, there I found out only 7.7gig off the game installs and you need to download the rest off the game that u need almost 30 gig data I went back to the store as I want a refund because nowhere on the box stands you need another 30 gig data to download the game n1 city refuse to refund me as they say it is ster kinicors problem but I did not buy it from them but from your guys am very unhappy and want a refund or am gonna take this futher. I've been an edgars client for long and always up to date with my account please email feedback to this matter.<br> <br> Regards <br> Juan Kruger<br> [Email Removed]
Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are and we would like to assure you that your service experience will be discussed with the CNA N1 city store manager directly and feedback will be reverted back to you shortly.
Your Reference Number Is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,
Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are and we would like to assure you that your service experience will be discussed with the CNA N1 city store manager directly and feedback will be reverted back to you shortly.
Your Reference Number Is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,
