dM
david M
1 reviews | Active since Sept 2012
31 May 2015, 15:39
false advertising
I went to buy the witcher 3 from Eastgate today. After waiting for 30min for them to find one, they wanted to charge me 100 rand more then your online store. So I left it there. I went online and no where does it state the pricing is different in store. Which according so our laws I'm entitled to the price as advertised whether it's online or in store. Now I will be taking this further.
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Replies (1)
CNA's replyOfficial
02 Jun 2015, 14:28Hello makings,
Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are however we need to confirm that indeed prices from online and walk-in stores may differ. Please visit the following link https://www.cna.co.za/faqs/.
Some of the FAQ on the site: Is there any difference between merchandise range sold at C N A Online and C N A stores?
While cna.co.za offers most of the merchandise range sold in C N A stores, the merchandise range may differ between the online store and a C N A store.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are however we need to confirm that indeed prices from online and walk-in stores may differ. Please visit the following link https://www.cna.co.za/faqs/.
Some of the FAQ on the site: Is there any difference between merchandise range sold at C N A Online and C N A stores?
While cna.co.za offers most of the merchandise range sold in C N A stores, the merchandise range may differ between the online store and a C N A store.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
CNA's reply02 Jun 2015, 14:28
Official
Hello makings,
Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are however we need to confirm that indeed prices from online and walk-in stores may differ. Please visit the following link https://www.cna.co.za/faqs/.
Some of the FAQ on the site: Is there any difference between merchandise range sold at C N A Online and C N A stores?
While cna.co.za offers most of the merchandise range sold in C N A stores, the merchandise range may differ between the online store and a C N A store.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are however we need to confirm that indeed prices from online and walk-in stores may differ. Please visit the following link https://www.cna.co.za/faqs/.
Some of the FAQ on the site: Is there any difference between merchandise range sold at C N A Online and C N A stores?
While cna.co.za offers most of the merchandise range sold in C N A stores, the merchandise range may differ between the online store and a C N A store.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***