1 reviews | Active since Feb 2017

10 Aug 2017, 07:50

False advertising

<p>Bought a xbox 360 online from cna as they had no stock in the 4 branches I looked...</p> <p>Finally got the xbox, that was supposed to include the console, a game and a remote.</p> <p>Instead i got a game key!!! The game is worth about +-R500 that I was supposed to get!!! But no, i got a game key that I have to download with NO INTERNET!! I have emailed and facebooked CNA to fix they're mistake... NOTHING!! NO FEEDBACK! I was ******! </p>

0
Replies (3)
CNA
CNA's reply10 Aug 2017, 10:55
Official

We sincerely apologize for the inconvenience caused.Kindly furnish us your order number on ***, so that we may escalated the matter to the C.N.A Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.

Kind regards

Customer Experience Team

Call Centre ***

Best regards,

CNA
CNA's reply10 Aug 2017, 10:56
Official

We sincerely apologize for the inconvenience caused.Kindly furnish us your order number on ***, so that we may escalated the matter to the C.N.A Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.

Kind regards

Customer Experience Team

Call Centre ***

Best regards,

's update10 Aug 2017, 11:07
Reviewer Update

I am not tracking the order anymore?? I received it!! But with a game key, instead of a GAME. Nowhere on the product it said that I am going to have to spend another R1000 for data do download the game that was supposed to be on a disk!