RM
Ramasa M
1 reviews | Active since Apr 2015
29 Sept 2015, 07:15
Failed to pay my compensation after they promised
I posted a complaint regarding CNA not paying me compensation about a month and couple of weeks ago. They gave me a reference number, a telephone number to check on how far is their investigation is but ince then nothing has happened. They told me that it will take 48hrs but it went to almost 6 weeks. It makes me feel like I need to take the matter foward to the lawyers for they have no co-operation.
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CNA's replyOfficial
30 Sept 2015, 15:09Hello 7dtth,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query was forwarded to the management team to look into and advise.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Feedback will then be provided to you.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query was forwarded to the management team to look into and advise.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Feedback will then be provided to you.
Kind regards,
Edcon customer experience team
***
CNA's reply30 Sept 2015, 15:09
Official
Hello 7dtth,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query was forwarded to the management team to look into and advise.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Feedback will then be provided to you.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query was forwarded to the management team to look into and advise.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Feedback will then be provided to you.
Kind regards,
Edcon customer experience team
***