JC
Jonathan C
1 reviews | Active since Mar 2013
23 Sept 2015, 12:44
Excellent Service
Had some issues with CNA Cresta however CNA Maerua Mall (Namibia) has gone out of there way to assist me and were completely helpful! After CNA Cresta told me that they can't cancel my insurance I have to go to an Edgars branch, CNA Maerua didn't even argue or question they simply called on my behalf and cancelled it. Thank you for all the help!
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Replies (1)
CNA's replyOfficial
25 Sept 2015, 08:22Hello J0NzA,
Thank you for taking the time to express your satisfaction with the service received.
We are delighted to hear that you have received such commendable service from our staff.
Your kind gesture of bringing this complement to our attention is really appreciated and we will make certain that this staff member's service does not go unnoticed.
A copy of your compliment will be forwarded to this staff member's direct manager for further recognition.
Please also note that the service concerns raised will also be forwarded to the store management of CNA Cresta to address accordingly.
The reference is as follows: ***/GO
Thank you for your business and we look forward to your continued support.
Kind regards,
Edcon customer experience team,
***
Thank you for taking the time to express your satisfaction with the service received.
We are delighted to hear that you have received such commendable service from our staff.
Your kind gesture of bringing this complement to our attention is really appreciated and we will make certain that this staff member's service does not go unnoticed.
A copy of your compliment will be forwarded to this staff member's direct manager for further recognition.
Please also note that the service concerns raised will also be forwarded to the store management of CNA Cresta to address accordingly.
The reference is as follows: ***/GO
Thank you for your business and we look forward to your continued support.
Kind regards,
Edcon customer experience team,
***
CNA's reply25 Sept 2015, 08:22
Official
Hello J0NzA,
Thank you for taking the time to express your satisfaction with the service received.
We are delighted to hear that you have received such commendable service from our staff.
Your kind gesture of bringing this complement to our attention is really appreciated and we will make certain that this staff member's service does not go unnoticed.
A copy of your compliment will be forwarded to this staff member's direct manager for further recognition.
Please also note that the service concerns raised will also be forwarded to the store management of CNA Cresta to address accordingly.
The reference is as follows: ***/GO
Thank you for your business and we look forward to your continued support.
Kind regards,
Edcon customer experience team,
***
Thank you for taking the time to express your satisfaction with the service received.
We are delighted to hear that you have received such commendable service from our staff.
Your kind gesture of bringing this complement to our attention is really appreciated and we will make certain that this staff member's service does not go unnoticed.
A copy of your compliment will be forwarded to this staff member's direct manager for further recognition.
Please also note that the service concerns raised will also be forwarded to the store management of CNA Cresta to address accordingly.
The reference is as follows: ***/GO
Thank you for your business and we look forward to your continued support.
Kind regards,
Edcon customer experience team,
***