Don't care

Item: CNA
Rating: 2
Author: Donovan V

I have just experienced the worst service ever from cna. I ordered a gift for my 10 year old son on 17 dec and was promised it would be delivered within 2-5 working days. Am still waiting. Have been calling sinxe Tuesday no luck. Every time the call cente days they will call me back but no one does. They do not care that I will have to dissappoint him tomorrow. What kind of incompetence is that in a compny? Do not ever order anything online from cna.

Helpful (0)

Replies (1)

CNA's replyOfficial

28 Dec 2015, 12:22

Hello Bad Santa,

Please accept our sincere apologies for any frustrations occurred due to this incident.

Kindly note that you query is submitted to our online management team for investigation purposes. Upon their findings feedback confirming resolution to your query will communicated to you shortly.

Please find below reference number for this query:
***/GO

Thank you for your patience.

Should you need any further assistance, please do not hesitate to call on the number below.

Kind regards,
Customer Experience Team

CNA's reply28 Dec 2015, 12:22

Official