1 reviews | Active since Aug 2017
dissapointed beyond words#CNAISAMESS
My sister bought tickets at CNA carton centre for Dr Tumi fill up the dome concert. We bought the tickets a month ago and got hyped at the thought of being part of the first ever to happen in history - filling up the dome for Jesus. When she bought the tickets she asked about the same seat details printed on both tickets and she was reassured by the manager that all is above board. To our surprise when we got to the Dome only one of us was allowed to go through and the other ticket was apparently 'a reprint', we decided that non of us will enter as we left home with the intention of both of us worshipping God. It pains me to think that I am writing this I should be at the Dome with my sister worshipping. The inconvenience caused by all this and the expense we went through all for nothing... we had to pour petrol, we went through e-tolls and had to pay someone to take care of the kids in my absence all of that for nothing and the chances of getting reimbursed are nil. I am dissapointed beyond words and no words or excuse can numb the pain!!! I am sooo going to spread this
We have escalated the complaint to the C.N.A Carlton centre management to address with regards to the ticket complaint as you were inconvenienced at the venue on the day of the concert. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the C.N.A Carlton centre management to address with regards to the ticket complaint as you were inconvenienced at the venue on the day of the concert. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number
Kind regards,
Customer Experience Team
Call Centre: ***.