LK
Lorraine K
1 reviews | Active since Feb 2015
13 Feb 2015, 15:37
Disrespectful staff
My boyfriend was looking at one of the playstations on display and took a photo so he could send it to his friend, who is intrested in buying one and from the side the Admin Manager shouts at him like an errant child that he is not aloud take photos. No retail employee should be alloud to shout at potential customers as if they are children, specially Management staff that should act as an example for other staff members.
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CNA's replyOfficial
14 Feb 2015, 12:29Hello lkleingeld,
Thank you for bringing this matter to our attention, please accept our sincere apologies for all the frustrations this incident has caused you and your boyfriend. We would like to assure you that this matter will be investigated by store management and feedback will be provided back to you at the soonest. We trust that as we rectify our mistakes your faith in us will once again be restored.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Thank you for bringing this matter to our attention, please accept our sincere apologies for all the frustrations this incident has caused you and your boyfriend. We would like to assure you that this matter will be investigated by store management and feedback will be provided back to you at the soonest. We trust that as we rectify our mistakes your faith in us will once again be restored.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
CNA's reply14 Feb 2015, 12:29
Official
Hello lkleingeld,
Thank you for bringing this matter to our attention, please accept our sincere apologies for all the frustrations this incident has caused you and your boyfriend. We would like to assure you that this matter will be investigated by store management and feedback will be provided back to you at the soonest. We trust that as we rectify our mistakes your faith in us will once again be restored.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Thank you for bringing this matter to our attention, please accept our sincere apologies for all the frustrations this incident has caused you and your boyfriend. We would like to assure you that this matter will be investigated by store management and feedback will be provided back to you at the soonest. We trust that as we rectify our mistakes your faith in us will once again be restored.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***